Buccaneer Marina & Resort is seeking an experienced and highly motivated Restaurant General Manager to join our team in West Palm Beach. As the Restaurant General Manager, you will be responsible for overseeing the day-to-day operations of our resort’s restaurant, ensuring exceptional service, managing staff, and driving profitability. You will work closely with ownership and other team members to create a positive dining experience while maintaining high standards of quality, cleanliness, and safety.
The ideal candidate is a dynamic leader with a passion for hospitality and the ability to manage all aspects of restaurant operations.
Duties and Responsibilities:
- Oversee daily restaurant operations, ensuring that the highest standards of food quality, customer service, and cleanliness are maintained.
- Manage staff including hiring, training, scheduling, and performance management.
- Develop and manage the restaurant's operational budget, including controlling expenses, maximizing revenue, and preparing financial reports.
- Ensure compliance with all health and safety regulations.
- Build strong relationships with customers to foster repeat business and positive reviews.
- Collaborate with executive chefs and culinary teams to create and refine menus.
- Handle customer complaints and ensure swift and effective resolutions.
- Monitor inventory, order supplies, and work with vendors to maintain strong partnerships.
- Plan and execute special events and promotions in collaboration with the resort team.
- Analyze customer feedback and implement changes to improve the guest experience.
- All other administrative tasks as required.
Qualifications:
- Previous experience as a Restaurant General Manager or in a similar leadership role in the hospitality industry.
- Proven track record of successfully managing restaurant operations, achieving revenue targets, and controlling costs.
- Strong leadership skills with the ability to motivate, train, and develop a diverse team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, employees, and vendors.
- Strong problem-solving and decision-making abilities, with the ability to think critically and make sound judgments in a fast-paced environment.
- Knowledge of food safety regulations, health codes, and restaurant industry best practices.
- Ability to work flexible hours, including weekends, holidays, and evenings, as needed.
- Food handler's certification and alcohol service certification, as required by local regulations.
- Preferred Education: Degree in Business, Hospitality, or a related field, or an equivalent combination of education and experience is preferred but not required.
Physical Requirements:
- Ability to stand, walk, and move for extended periods.
- Capable of pushing, pulling, lifting, and carrying items up to 25 pounds.
- Able to work in both indoor and outdoor environments based on operational needs.
Benefits:
We offer an excellent benefits package to our full-time Team Members, including medical, dental, and vision insurance, a 401K plan, and a Paid Time Off (PTO) program.
Compensation:
Salary is commensurate with experience.
